CD OR DVD DRIVE NOT DETECTED (WINDOW VISTA,7 AND 8)

share on:

This document applies to HP and Compaq with windows vista,window 7 and window 8.

If the drive does not appear in the explorer,you need the below solution for CD and DVD not detected .

The CD/DVD drive does not appear in Windows 8

This document applies to HP and Compaq computers with Windows 8.

When you try to burn or read a disc, nothing happens or an error stating that the drive cannot be found appears in the CD/DVD burning software.

If a window does not open when discs are inserted into the drive and the drive does not appear in File Explorer, see: The CD/DVD drive does not appear in Windows 8 .

If Windows recognizes the CD/DVD drive but the disc burning software does not detect the drive, see:Software for burning discs does not recognize the drive .

The CD/DVD drive does not appear in Windows 8

If a window does not open when discs are inserted into the drive and the drive does not appear in File Explorer, then the drive is not being recognized by Windows 8. Use these steps to troubleshoot this condition.

 

NOTE:If you have a new notebook computer, make sure the computer actually has a CD/DVD drive. Several models of notebook computer do not come with CD/DVD drives, and must use an external USB drive or other solution.

 

NOTE:If you have upgraded your computer to Windows 8 and the drive was working before but is no longer working correctly in Windows 8, you can save time by starting atStep 6 to remove the upper and lower control filters from the registry.

Step 1: See if the drive appears in BIOS

The BIOS in your computer manages all communication between the hardware components and the operating system. If the operating system does not recognize the CD/DVD drive, check the BIOS and see if it is recognized there. To access the BIOS, first shut down the computer using the following steps:

  1. Press the Windows + I key.

The Settings charm opens on the right side of the screen.

  1. Click Power , press and hold the Shift key, and select Shut down .

Figure 1: Shut down

window 8
window 8

STEP 2 IF THE DRIVE STILL DOESN’T APPEAR

CLEAR THE UPPER AND LOWER REGISTRY FILTERS

Clear the registry filters for Device Manager error codes 10 , 19 , 31 , 32 , 39 or 41 using the following steps:
  1. Unplug all non-essential external plug and play devices, especially cameras. Then complete the following steps.
  2. Press the Windows  + Q key.
    Type regedit into the Search field.
  3. Click regedit from the list of results.
    Figure 16: regedit
    window 8 regedit
    window 8 regedit
    1. If you are prompted for an Administrator password or confirmation, type the password or provide confirmation.
      The Registry Editor opens.
    2. Select Computer in the main window.
      Figure 17: Registry Editor
      windows regedit
      windows regedit
      1. Click File , click Export , type a filename that is easy for you to remember, and then click Save .
        A copy of the registry has been saved for back-up purposes to the Documents folder. If problems occur after using these steps, browse to the file and double-click it to restore the registry.
      2. Click the arrow next to each of the following items in the list:
      3. HKEY_LOCAL_MACHINE
      4. SYSTEM
      5. CurrentControlSet
      6. Control
      7. Class
      8. Select 4D36E965-E325-11CE-BFC1-08002BE10318 . Make sure you have selected this exact key name.
      9. If a LowerFilters value is listed on the right side of the Registry Editor window, select theLowerFilters value and press the Delete key. Confirm the deletion by clicking Yes .
        Figure 18: LowerFilters in Registry Editor
        regedit window 8
        regedit
        1. If an UpperFilters value is also listed, select UpperFilters in the right side of the window and press the Delete key.
          Confirm the deletion by clicking Yes .
        2. Delete all other UpperFilters and LowerFilters values within the 4D36E965-E325-11CE-BFC1-08002BE10318 key if any exist.
        3. Close the Registry Editor and restart the computer. The disc drive should now be recognized by Windows. You may need to uninstall your disc recording software,
        4. Restart the computer,you are good to go

        Your CD OR DVD Drive not detected will appear detected,don’t hesitate to drop your comment on the comment box

         

     

     

     

share on:
joshua.O.

joshua.O.

My name is Joshua Ibenegbu O. i am a young online entrepreneur,Promoter and a blogger who love sharing information regarding online technology.internet has paved ways for me to share my ideas with other people around the world.you can always visit my website to learn more tips on internet and computer technology . You want to work with me.Follow us on facebook9ijaextra And Google + Gentleprince

Leave a Response

share on: